FREQUENTLY ASKED QUESTIONS
Find Your Answers Here
WHAT ARE YOUR FEES?
Before we work together I will arrange a free telephone scoping meeting. For general careers advice and guidance I charge an hourly rate and will tailor our meetings to suit your needs.
I KNOW I NEED A CHANGE BUT I DON'T KNOW WHERE TO EVEN START?
Life would be simple if we all knew which direction to take and how to move forward. It's fine not to have the answers - this is the case for so many of my clients. Together we can look at what motivates you and your core values and formulate a plan bespoke to you.
CAN YOU RE-WRITE MY CV OR REVIEW AN APPLICATION FORM?
Not everyone needs comprehensive careers advice - I also offer a CV writing or reviewing service and can help with cover letters and critiquing Application Forms. I also work regularly with students wanting help with University applications and Personal Statements.
HOW DO I BOOK A SESSION
You can email me on jennyrobertscareers@gmail.com or call me on 07779 582585
DO YOU HAVE A PRIVACY POLICY?
I understand that your privacy is important to you and that you care about how your personal data is used and shared online. I respect and value the privacy of everyone who visits this website, and (subject to the limited exceptions in section 6, below) I do not collect personal data about you unless you contact me (see section 5, below). Any personal data I do collect will only be used as permitted by law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of the Privacy Policy is deemed to occur upon your first use of this Site. If you do not accept and agree with this Privacy Policy, you must stop using this Site immediately.
1. Definitions and Interpretation
In this Policy, the following terms shall have the following meanings:
“personal data”
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to me via this Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”)
“We/Us/Our/Me”
means JennyRobertsCareers
2. Information About Us
2.1 This Site is owned and operated by jennyrobertscareers
3. What Does This Policy Cover?
This Privacy Policy applies only to your use of this Site. My Site may contain links to other websites. Please note that I have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
4. Your Rights
4.1 As a data subject, you have the following rights under the GDPR, which this Policy and my use of personal data have been designed to uphold:
4.1.1 The right to be informed about my collection and use of personal data;
4.1.2 The right of access to the personal data we hold about you (see section 8);
4.1.3 The right to rectification if any personal data I hold about you is inaccurate or incomplete (please contact me using the details in section 9);
4.1.4 The right to be forgotten – i.e. the right to ask me to delete any personal data I hold about you (I only hold your personal data for a limited time, as explained in section 6 but if you would like me to delete it sooner, please contact me using the details in section 9);
4.1.5 The right to restrict (i.e. prevent) the processing of your personal data;
4.1.6 The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
4.1.7 The right to object to me using your personal data for particular purposes; and
4.1.8 Rights with respect to automated decision making and profiling.
4.2 If you have any cause for complaint about my use of your personal data, please contact me using the details provided in section 9 and I will do my best to solve the problem for you. If I are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
4.3 For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
5. What Data Do I Collect?
5.1 Subject to section 5.2, I do not collect any personal data from you. We do not use any other means of data collection.
5.2 If you send Me an email, I may collect your name, your email address, and any other information which you choose to give Me.
6. How Do I Use Your Data?
6.1 If I do collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. Iwill comply with my obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
6.2 As noted above, I do not generally collect any personal data. If you contact me and I obtain your personal details from your email, I may use them as follows:
6.2.1 To reply to your email;
6.4 You have the right to withdraw your consent to me using your personal data at any time, and to request that I delete it.
6.5 I will not share any of your data with any third parties for any purposes.
7. How and Where Do I Store Your Data?
7.1 I only keep your personal data for as long as I need to in order to use it as described above in section 6, and/or for as long as I have your permission to keep it.
7.2 Your data will only be stored in the UK.
7.3 Data security is very important to Me, and to protect your data I have taken suitable measures to safeguard and secure any data I hold about you (even if it is only your email address).
8. How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by me (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact me for more details at jennyrobertscareers@gmail.com
9. Contacting Me
If you have any questions about this Site or this Privacy Policy, please contact me by email at jennyrobertscareers@gmail.com. Please ensure that your query is clear, particularly if it is a request for information about the data I hold about you (as under section 8, above).
10. Changes to the Privacy Policy
I may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on this Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of this Site following the alterations. We recommend that you check this page regularly to keep up-to-date.